Our People Jillian ChristieChief Executive Officer Jillian Christie holds current AHPRA registration in Division 1 nursing, Post Graduate qualifications in Acute Adult Psychiatry, Disability and Clinical Instruction. She has a 30 year career in the health sector, spanning across various clinical areas. She has extensive experience in driving organisational change, & was responsible for re-launching A Plus Personnel into the Victorian market, increasing profits, in preparation for sale of the company. Jill commenced as the Chief Executive Officer at Monkami, an adult disability service provider in 2012. Jill’s appointment follows on from her success in the private sector as the Managing Director of Simply Settled Simply Safe, an organisation with exceptional credentials in delivering tailored clinical training to both the corporate and government sectors. Jillian is also mum to three children and views this as her greatest achievement. Catherine RobertsManager, Corporate Risk, Governance & Compliance Catherine Roberts holds post graduate qualifications in Social Science and has pursued studies focused on Quality Review Processes in Health and Community Services settings. Additionally, she possesses qualifications in Workplace Training and Assessment, recently enhancing her community services expertise through professional development opportunities. With a career spanning over two decades in the not-for-profit sector, Catherine has contributed to various areas such as homelessness, housing, addiction, mental health, youth, education, and training. Her roles have encompassed senior operations management, human resources, project management, as well as oversight of quality, risk, and safety. She has extensive experience in accreditation, audit processes, governance, and compliance. Catherine transitioned to the disability sector four years ago. Demonstrating a proven ability to collaborate with diverse groups, Catherine's commitment to quality systems and compliance aligns with her strong advocacy for social connectedness and justice. Currently serving as the Manager of Corporate Risk, Governance, and Compliance, she brings a wealth of expertise to her role. Nilo BanaiManager, Operations Nilo Banai is a dedicated professional with a Bachelor's degree in Public Health and Health Promotion, majoring in Families, Society, and Health, which she completed in 2015 at Deakin University. With over 12 years of comprehensive experience in Community Services and Public Health, Nilo has made significant contributions in government and non-profit sectors. For over 7 years, Nilo has held management positions, demonstrating her expertise in program and staff support within organizations. Her focus has primarily been on aging, disability, and carer support services, operating on both metro and regional levels. In these roles, she has played a pivotal part in business operations, program development, and successful implementation. With a wealth of knowledge, hands-on experience, and an unwavering commitment to learning, Nilo Banai brings invaluable insights to organizations striving for excellence in community service operations. Nilo's qualifications extend to being a certified vocational education and training (VET) trainer and assessor, highlighting her commitment to excellence in education and professional development. She is currently pursuing a Diploma in Community Services in her spare time. Nilo is dedicated to staying abreast of the latest industry advancements and aspires to ensure individuals and their families receive the necessary and deserving support. Having arrived in Australia as a refugee 28 years ago, Nilo draws inspiration from her parents, considering them her greatest motivators. Alex ShepherdManager, Human Resources Alex Shepherd is a university degree qualified Human Resources professional with experience in various HR positions in the entertainment and manufacturing industry. Alex thrives on building positive relationships and helping to create a work culture where people are valued, heard, respected and happy to contribute their knowledge. In her previous roles she has helped build successful teams for infrastructure projects, such as the Gold Coast Light Rail and Queensland New Generation Rollingstock and managed the whole employee life cycle as HR Business Partner. Alex is committed to lifelong learning and as such is currently undertaking a Course on Gender Equity with Chisholm Institute outside of work. In 2010 Alex came to Australia from Germany for a six-month working holiday. She has stayed ever since, embracing the Australian lifestyle and building a life in the Yarra Ranges with her husband and two children.