With our Values at the core of all that we do, we are committed to providing safe and quality services.  Promoting continuous change and improvement initiatives, Monkami has embedded a safeguards and human rights framework to better support and protect the rights and well-being of our participants and residents from abuse, harm and neglect. 

Promoting a culture of safeguarding, we are proud of:

  • Our transparent culture where concerns can be raised without fear of reprisal, through internal and external independent entities. Supported through an established policy framework, this is promoted to staff, participants and residents.
  • Our recruitment process is designed to attract the highest quality of staff, with a strong focus on safeguarding compliance.
  • Promotion of extensive and ongoing workforce development, reflecting contemporary best practice in all areas of supports.
  • We continue to exceed all requirements of national and state obligations as evidenced through a range of independent audits.

We are an accredited provider and hold current registration with NDIS through the NDIS Quality and Safeguards Commission.

The NDIS Quality and Safeguards Commission manages the registration and quality assurance of NDIS providers under a nationally consistent framework. The NDIS Quality and Safeguards Commission is an independent government agency established to improve the quality and safety of NDIS supports and services.  They work with NDIS participants, service providers, workers and the community to implement a new nationally consistent approach so that across Australia participants can access services and supports that promote choice, control and dignity.  Further information can be found here at NDIS Quality and Safeguards Commission.